Terms of service

TERMS & CONDITIONS

1. Company Information

This website is operated by:

Company Name: Kuma Studio
Trading Name: Death by
Legal Form: EE
Address: Platanias 0, Chania, 730 14, Greece
Email: hello@deathby.art
VAT: 803185833

2. General Terms

By accessing and using this website, you agree to be bound by these Terms & Conditions. If you do not agree, you should not use this website.

We reserve the right to update or modify these terms at any time.

3. Products & Services

We sell clothing items, accessories.

We reserve the right to:

  • modify or discontinue products at any time

  • limit quantities available for purchase

  • refuse orders at our discretion

4. Pricing & Payment

All prices are shown in [EUR / €] and include VAT where applicable.

We accept the following payment methods:

  • Credit/Debit cards

We reserve the right to cancel orders in case of pricing errors or payment issues.

5. Order Processing

Once you place an order:

  • You will receive an order confirmation email

  • Orders are processed within 3 business days

  • We reserve the right to cancel suspicious or fraudulent orders

6. Shipping & Delivery

We ship to:

  • Greece

  • EU

Delivery times:

  • Greece: 2-5 business days

  • EU: 5-10 business days

We are not responsible for delays caused by couriers or customs.

7. Returns & Refunds

Customers have the right to return products within 14 days of receipt (EU consumer law), provided items are:

  • unused

  • in original packaging

Refunds are processed within 30 days after return approval.

Some items may be non-returnable (e.g. personalized goods, digital products).

8. Liability

We are not liable for indirect damages arising from the use of our website or products, except where required by law.

9. Intellectual Property

All content (images, logos, text, design) belongs to Death by and may not be copied or reused without permission.

10. Governing Law

These Terms are governed by the laws of Greece and applicable European Union regulations.

PRIVACY POLICY (GDPR COMPLIANT)

1. Data Controller

Company Name: Kuma Studio
Trading Name: Death by
Address: Platanias 0, Chania, 730 14, Greece
Email: hello@deathby.art
VAT: 803185833

We are the data controller responsible for your personal data.

2. What Data We Collect

We may collect the following personal data:

  • Full name

  • Address

  • Email address

  • Phone number

  • Payment information (processed securely via payment providers)

  • IP address & browsing data

  • Order history

3. How We Use Your Data

We use your personal data to:

  • Process and deliver orders

  • Provide customer support

  • Send order updates

  • Prevent fraud

  • Comply with legal obligations

  • Improve our website and services

We do not sell your personal data.

4. Legal Basis for Processing (GDPR)

We process data under:

  • Contract performance (orders)

  • Legal obligations (tax & accounting laws)

  • Legitimate interest (fraud prevention, analytics)

  • Consent (marketing emails, if applicable)

5. Sharing of Data

We may share your data with:

  • Payment processors 

  • Shipping companies (couriers)

  • Shopify (hosting platform)

  • Legal authorities if required by law

All third parties comply with GDPR standards.

6. Data Retention

We store your data only as long as necessary:

  • Orders & invoices: up to 5–10 years (tax law requirement in Greece)

  • Marketing data: until consent is withdrawn

7. Your Rights (GDPR)

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

To exercise your rights, contact us at: hello@deathby.art

8. Cookies

We use cookies to:

  • improve website functionality

  • analyze traffic

  • personalize user experience

You can manage cookies through your browser settings.

9. Security

We implement reasonable technical and organizational measures to protect your data, but no system is 100% secure.

10. Third-Party Services

This website uses Shopify and may integrate services such as:

  • Google Analytics

  • Meta/Facebook Pixel

  • Email marketing tools

These services may process data according to their own privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

12. Contact

For any privacy-related questions:

Email: hello@deathby.art
Company: Death by